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- Subject lines should inform
- Get to the point
- Write an action summary
- Provide background information
- Create well-structured content
- Avoid spam language
- Include an e-mail signature
Okay, well, by the time you get to the signature, the e-mail has already been read, and thus you have succeeded. But including a signature is still an important way to make sure your recipient can identify you as the sender and contact you in the appropriate manner as needed. It also adds an additional level of professionalism, which is especially important when communicating with external parties, such as college faculty and staff and potential new members.
Also make sure to proofread your message! If your typing or spelling skills are below average, you should consider drafting your e-mails in a word processor with automatic spell check. But remember that won't catch all your errors. You could mistakenly type "cats" instead of "cast", for example, and your typo would not be flagged. So read through your message carefully before hitting send. Nobody wants to embarrass himself or herself (or worse yet, the fraternity) just because he or she didn't take the extra two minutes to look over a message. We're all busy, but effective communication is worth the effort.
For the full "Writing E-mails That People Actually Read" article, visit http://www.professionalimagemgt.com/business-etiquette-articles/writing-e-mails-that-people-actually-read/.
For more e-mail tips, check out the following resources:
- E-mail Charter
http://emailcharter.org/ - Etiquette Still Matters in E-mail
http://www.professionalimagemgt.com/business-etiquette-articles/etiquette-still-matters-in-e-mail/ - E-mail Etiquette Tips
http://farmnet.osu.edu/resources/emailetq.pdf
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Jessica Szweda
Section 67 Communication Chair
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